Empowering Improvement in the Supply Chain
Defining the parameters of your supply chain and identifying and correcting weak links will help ensure a smooth delivery process and, ultimately, satisfied customers.
All businesses have at least two things in common: They need customers and they need suppliers. Simply put, suppliers provide services or commodities, and customers are the recipients of these services and commodities.
Suppliers come in many forms, from retail stores to law firms to steel detailers and mills. Their products and services flow down what is called the supply chain, where each link supplies the next, until the end product is delivered to the final customer.
Read the full article: Quality Corner, March 2008
