How Much is your Quality System Costing You?
Thinking of your quality management system in medical terms can help ensure a long, healthy life for your organization.
As operating costs continue to rise, owners must analyze the financial health of their business.
Among the many questions asked should be: How much is it costing the company to have and maintain a quality management system (QMS)?
This brief discussion does not include the costs of any quality certifications that the company maintains. Such certifications, and there are many, are like icing on a cake; they attract potential customers and add a bit of flavor. But without the cake, it’s just icing. The same is true with any quality certification. Without the company, what good is it?
So, in this discussion we will consider the following points:
- Reactive versus preventive system management
- Reducing costs through effective corrective actions
Read the full article: Quality Corner, August 2008
